Support

Terms and Conditions

We understand life happens! Unfortunately, we do not offer refunds, but if you can’t make it to your scheduled course, we’re happy to reschedule it for a time that works better for you.

Find answers to commonly asked questions on our FAQ below. If you don’t see what you're looking for, don’t hesitate to get in touch!

Frequently Asked

  • Our Infant First Aid Course requires a minimum of four people per booking. Grab your partner, family, or friends and learn together!

  • The course lasts for 3 hours, packed with essential, life-saving knowledge that you can apply right away.

  • Our course covers infants and children from birth to 12 years old, focusing on skills like CPR that can be used across all ages.

  • While this is not an accredited course, it’s taught by a team of expert paediatric nurses with years of hands-on experience. You’ll gain practical, reliable skills.

  • Whether you can claim with your private health fund depends on your policy. While we don’t have a provider number, we can provide our educator's registration number to help with your claim.

  • For the comfort and focus of all participants, this is a child-free course. We recommend arranging childcare for your little one.

  • Absolutely! Life happens, and we're happy to help you find a new time for your workshop.

  • We’re here for you! Feel free to reach out via email anytime for advice, guidance, or just some reassurance.

  • The Emergency Flip Chart is a quick reference guide with step-by-step instructions for managing common childhood emergencies. It’s your go-to tool when every second counts, helping you stay calm and know what to do.

  • The flip chart is compact and lightweight—small enough to fit in your bag, so you can take it anywhere. It’s designed to be easy to handle in stressful situations while still providing clear, step-by-step instructions.

Protecting little ones with big love and even bigger courage.